Privacy Policy

1. Who We Are

Roofing Intake Systems is a Canadian B2B technology company providing AI-powered revenue recovery and automated lead intake systems for roofing companies across Canada. Our website is located at roofingintakesystems.com.

For privacy-related inquiries, contact us at: [email protected]

2. Information We Collect

When you interact with our website or services, we may collect the following:

• Contact Information: Full name, company name, mobile phone number, email address
• Business Information: Company type, size, and roofing industry details
• Usage Data: Pages visited, time on site, referring URLs, browser type, device information
• Communication Data: Records of SMS and email communications you consent to receive

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide our services
• Send SMS and email communications you have consented to receive
• Schedule and conduct strategy calls and consultations
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. SMS Communications and CASL Compliance

By submitting our contact form, you provide express consent to receive SMS and email communications from Roofing Intake Systems regarding our services.

All SMS communications comply with the Canadian Anti-Spam Legislation (CASL). Specifically:

• We will only send commercial electronic messages (CEMs) with your express consent
• Every message includes clear identification of the sender
• Every message includes a working unsubscribe mechanism
• We will honour opt-out requests promptly (within 10 business days)

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted technology platforms that help us deliver our services (CRM, SMS, email), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice provided to you

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for communications at any time
• Request deletion of your personal information (subject to legal obligations)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at [email protected]

8. Cookies and Tracking

Our website uses standard web technologies including cookies and analytics tools to understand how visitors use our site. This data is used in aggregate and does not personally identify you. You may disable cookies through your browser settings, though this may affect website functionality.

9. Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or concerns:

• Email: [email protected]
• Website: roofingintakesystems.com
• Region: Canada